Virtual assistant for small business · WhatsApp and your website
Your AI agent that never sleeps
Lo answers your customers for you, day and night, on WhatsApp and on your website. Tell it about your business, give it your info, and it takes care of the rest. No coding.
Free, no commitment. One invite at launch, then only the big news. Unsubscribe in one click.
Create your AI agent in 3 steps
PREVIEW · SAMPLE STORE
Do you ship to Canada? How long does it take?
Yes! Shipping to Canada takes 3 to 5 business days, in plant-safe packaging. Want me to send you the link to the Monstera?
Source: shipping-and-returns.pdf
TRY A QUESTION, IN ANY LANGUAGE
EXPLAINED SIMPLY
What is an AI agent?
Picture a new employee who has read all your documents, speaks every language and replies in seconds, at any hour. That's an AI agent. At Wakelo, it's called Lo.
Hi there, I'm Lo!
1
It reads your info
Your prices, hours, product sheets, shipping policy… Lo learns them, like a new hire on day one.
2
It understands the question
Even with typos, slang or in another language. Your customers write the way they talk, and Lo gets it.
3
It answers, or it calls you
It answers with your information. If a request is too complex, it hands the conversation to you.
A classic chatbot
- Makes you click through a menu of buttons
- Gets stuck as soon as you leave the script
- Gives canned answers
An AI agent like Lo
- Understands everyday sentences
- Finds the answer in your documents
- Replies naturally, in the customer's language
24/7
24/7 customer service, even when you're busy
10:12 am · you're busy
You're helping a customer in the store. On your website, someone asks if the green dress comes in a size 8. Lo checks and sends the link.
1:30 pm · rush hour
Five customers message you at once on WhatsApp. Lo answers all five, no waiting line.
10:47 pm · the store is closed
A customer asks if her order will arrive by Saturday. Lo answers based on your shipping policy.
And you, anytime
Every conversation is waiting in your inbox. Read them, and take over whenever you want.
Chatbot examples: one Lo for every business
Same agent, different outfit, different tone. Pick a business to see how Lo answers, and what your team gets.
Lo · Hotel concierge
The guest writes in French
Bonjour ! Vous avez une chambre double du 14 au 16 mai ? Nous atterrissons à 17 h.
FR · Hi! Do you have a double room from May 14 to 16? We land at 5 pm.
Bienvenue ! Notre chambre double avec vue sur le fleuve est libre à ces dates, petit-déjeuner compris. Je réserve un transfert depuis l'aéroport pour 17 h 30 ?
FR · Welcome! Our river-view double is free on those dates, breakfast included. Shall I book an airport pickup for 5:30 pm?
WHAT YOUR TEAM GETS
If a human takes over: if the guest wants to negotiate a group rate, Lo hands you the conversation with the full context.
Wakelo in action
A short demo of an agent being created, trained and tested, then a look inside your Wakelo dashboard.
What your AI agent can do from day one
Early users create their agent, connect it to their website and WhatsApp, and help us decide what comes next.
A chatbot for your website and WhatsApp
Add Lo to your website (WordPress, Shopify or any other) by pasting a small piece of code, and connect your WhatsApp number.
It learns your documents
PDF, Word, Excel, PowerPoint, web pages, emails: 30+ formats. No need to rewrite anything.
Test before you go live
Ask it anything in a safe preview: nothing is sent to your customers.
You stay in control
From the inbox, pause the AI or hand a conversation to a human.
It speaks every language
English, Spanish, French, Arabic and many more. It replies in the customer's language.
It keeps track
It remembers the conversation, even a long one, and doesn't ask the same questions twice.
Frequently asked questions
Another question? Write to us: for now, a human will answer.
Wakelo at a glance
Wakelo is a platform that lets any business, even without technical skills, create an AI customer service agent called Lo. Lo answers customers day and night on the website and on WhatsApp, using the company's own documents, in each customer's language. The team can take over any conversation at any time.
- Channels
- Website, WhatsApp. Instagram and Messenger soon
- Languages
- English, Spanish, French, Arabic and many more
- Sources
- PDF, Word, Excel, PowerPoint, web pages: 30+ formats
- Human handoff
- From the inbox
- Availability
- Early access, via waitlist
What is an AI agent?
An AI agent is a virtual assistant that answers your customers for you. It reads your information (prices, hours, product sheets, policies), understands questions written in everyday words and replies in seconds, at any hour. When a request is too complex, it hands over to a human.
How do I create an AI agent without coding?
With Wakelo, it takes three steps: describe your business in one sentence, add your documents, then test the answers. Then you add it to your website or to WhatsApp. No technical skills needed.
Chatbot vs AI agent: what's the difference?
A classic chatbot follows a menu of buttons and gets stuck as soon as you leave the script. An AI agent understands normal sentences, even with typos or in another language, finds the answer in your documents and knows when to hand over to a human.
How do I get a WhatsApp chatbot for my business?
You need a WhatsApp Business number. Connect it to Wakelo, and Lo answers your customers on WhatsApp with your information. We help you set it up at launch.
Does Wakelo work with WordPress, Shopify or my ecommerce site?
Yes, as long as you can paste a small piece of code into your site: WordPress, Shopify, Wix, Squarespace or a custom site.
Can an AI agent replace my customer service team?
It handles repetitive questions around the clock and answers several customers at once. Your team stays in control: it sees every conversation and takes over the ones that need a human.
What does Lo do if it doesn't know the answer?
You tell it to stick to your documents. If it can't find the answer, it offers to pass the request to your team, and you'll find it in your inbox.
Is Lo a multilingual chatbot?
Yes. Lo replies in each customer's language: English, Spanish, French, Arabic and many more. Wakelo is built for businesses everywhere, from the US to Europe.
Does Lo answer on Instagram and Messenger?
Soon. At launch, Lo answers on your website and on WhatsApp; Instagram and Messenger will follow.
Is my data protected?
Each business has its own space: your documents, conversations and contacts are visible only to your team. Tests are never sent to your customers.
When will Wakelo be available, and how much will it cost?
Early access opens soon, in waves. People on the waitlist are invited first and get launch pricing.
Lo answers,
you get ahead
Join the waitlist to be among the first to create your Lo, with launch pricing.
Free, no commitment. Unsubscribe in one click.